The Association will assist their members with any complaints and/or conflicts, which are made against them by a client in a professional and unbiased manner.

The Association will assist members with the following services:

• - Developing a QMS (Quality Management System) for members
• - Dealing with client complaints
• - Dealing with installer complaints
• - Performing mediation duties between client and installer should there be a dispute
• - Ensuring that a dispute is resolved amicably and fairly

The Association also offers it members support as follows:

·      Layout & design of electric fence system

·      Consultation on installations

·      Technical Support

·      Troubleshooting

·      Telephonic support 

·      On Site support